Managed IT Support Pricing for West Hartford & Connecticut

Choose the plan that fits your business needs. Contact us for custom pricing tailored to your organization.

Per-user, per-month pricing starting at $199+/user/month for businesses in West Hartford, Hartford County, and throughout Connecticut. All plans include proactive monitoring, help desk support, and cybersecurity essentials.

Choose Your Plan

Essential

Perfect for small businesses getting started with managed IT

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Managed IT Support

  • Business hours support (8AM-5PM)
  • Critical security emergency escalation
  • Unlimited remote support
  • Microsoft Office Suite
  • Monthly security patches
  • Basic network monitoring
  • Email & ticket support
  • Quarterly IT reviews

Cybersecurity Services

  • Advanced endpoint protection (EDR/XDR)
  • Security Operations Center (SOC)
  • Email security with Anti-Phishing
  • Monthly vulnerability scans
  • Security awareness training

Not Included

  • AI Automation services
  • On-site support
  • Advanced threat detection
Most Popular

Professional

Ideal for growing businesses needing comprehensive IT management

Get Custom Quote

Managed IT Support

  • Business hours support (8AM-5PM)
  • Critical security emergency escalation
  • Unlimited remote + 2 on-site visits/month
  • Microsoft Office Suite
  • Monthly security patches
  • Advanced network & server monitoring
  • Priority phone, email & chat support
  • Annual IT strategy sessions
  • Cloud backup & disaster recovery
  • Help desk support for all users

Cybersecurity Services

  • Advanced endpoint protection (EDR/XDR)
  • Security Operations Center (SOC)
  • Email security with Anti-Phishing
  • Monthly vulnerability scans
  • Firewall management & monitoring
  • Security awareness training
  • Incident response planning

AI Automation Bonus

Included with this plan - Guaranteed savings within 3 months!

Comparable cost: $8,000-$20,000

  • 2 AI use cases implemented
  • Comprehensive discovery workshop
  • Guaranteed savings within 3 months
  • Process automation consultation
  • Quarterly AI optimization reviews

Premium

Advanced IT management for organizations requiring enhanced support

Get Custom Quote

Managed IT Support

  • Business hours support (8AM-5PM)
  • Critical security emergency escalation
  • Unlimited remote + 4 on-site visits/month
  • Microsoft Office Suite
  • Monthly security patches
  • Advanced network & server monitoring
  • Priority phone, email & chat support
  • Bi-annual IT strategy sessions
  • Cloud backup & disaster recovery
  • Help desk support for all users
  • Complete infrastructure monitoring
  • Dedicated account manager
  • IT budget planning & forecasting

Cybersecurity Services

  • Advanced endpoint protection (EDR/XDR)
  • Security Operations Center (SOC)
  • Email security with Anti-Phishing
  • Monthly vulnerability scans
  • Firewall management & monitoring
  • Security awareness training
  • Incident response planning
  • Advanced threat intelligence

AI Automation Bonus

Included with this plan - Guaranteed savings within 3 months!

Comparable cost: $12,000-$25,000

  • 3 AI use cases implemented
  • Comprehensive discovery workshops
  • Guaranteed ROI within 3 months
  • Custom AI model development
  • Dedicated AI automation roadmap
  • Quarterly AI optimization reviews

All pricing is customized based on your organization's size and specific needs.

Contact us for a detailed quote tailored to your business.

AI Automation Bonus Details

Included with Professional and Premium plans at no additional cost

Free Discovery Workshop

Our AI experts will conduct a comprehensive analysis of your business processes to identify the highest-impact automation opportunities.

  • Process mapping & analysis
  • ROI projections
  • Custom implementation roadmap

Use Case Implementation

We'll implement 2-3 AI use cases (depending on your plan) that deliver immediate, measurable value to your operations.

  • Custom AI model development
  • Integration with existing systems
  • Team training & documentation

Guaranteed Savings

We guarantee measurable savings or efficiency improvements within 3 months, or we'll continue working at no additional cost until you do.

  • Monthly progress tracking
  • Performance metrics & reports
  • Continuous optimization

Frequently Asked Questions

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at the start of your next billing cycle.

What's included in the onboarding fee?

The one-time onboarding fee (equal to your first month's total cost) covers comprehensive assessment, monitoring tool installation, system configuration, and initial setup.

How does the AI savings guarantee work?

We track and measure efficiency gains and cost savings from your AI implementations. If you don't see measurable ROI within 3 months, we'll continue optimizing at no extra cost.

How is pricing calculated?

Pricing is customized based on your organization's size, complexity, and specific needs. Contact us for a detailed quote tailored to your business requirements.

Is there a contract required?

We offer flexible month-to-month and annual agreements. Annual contracts come with preferred pricing. We believe in earning your business through results — not locking you in.

What industries do you serve?

We serve businesses across all industries including healthcare, finance, legal, manufacturing, retail, and professional services.

Need a Custom Quote?

For a custom quote on your specific environment, schedule a free consultation with our IT experts. We'll assess your needs and recommend the best solution for your business.

Schedule Free Consultation