Privacy Policy

1. Introduction

Sentium Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request information about our services
• Register for an account
• Contact us for support
• Fill out forms on our website

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Technical Information

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing purposes
• Process your transactions
• Send you technical notices and support messages
• Detect and prevent fraud or security issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at info@sentiumtech.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. How We Protect Your Data

Protecting your personal information is a top priority at Sentium Tech. We employ multiple layers of security to safeguard data collected through our website and services:

• Secure HTTPS encryption for all data transmitted through our website
• Access controls limiting data access to authorized personnel only
• Regular security assessments and vulnerability monitoring
• Employee training on data handling and privacy best practices
• Incident response procedures to address any potential data breaches promptly

As an IT security company, we hold ourselves to the highest standards when it comes to protecting information. We apply the same security principles to our own data handling practices that we recommend to our clients—because we believe that privacy and security are foundational to every trustworthy business relationship.

13. California and Connecticut Privacy Rights

Residents of California and Connecticut may have additional rights under applicable state privacy laws, including the California Consumer Privacy Act (CCPA) and the Connecticut Data Privacy Act (CTDPA). These rights may include the right to know what personal data we collect, the right to delete personal data, the right to opt out of the sale of personal data, and the right to non-discrimination for exercising privacy rights. To exercise these rights, please contact us at info@sentiumtech.com or (860) 817-8702. We will respond to verified requests within the timeframe required by applicable law.

14. How Long We Keep Your Data

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. The retention period depends on the type of information and the reason we collected it:

• Contact form submissions are retained for up to 3 years for business relationship purposes
• Service-related communications and records are retained for the duration of our business relationship plus 7 years
• Website analytics data is retained for up to 26 months in aggregated, anonymized form
• Marketing opt-out records are retained indefinitely to honor your preferences

When we no longer have a legitimate business need to keep your information, we securely delete or anonymize it. If you would like to request deletion of your data, please contact us at info@sentiumtech.com. As an IT security company, we apply the same rigorous data handling standards to our own practices that we recommend to our clients—because protecting personal information is not just a legal obligation, it is a core part of who we are.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: